Please allow 5-7 business days to receive a tracking number while your order is handcrafted, packaged, and shipped from our facility. The estimated shipping time is 2-4 weeks.

• Processing time for items may take longer, from 5 to 7 business days. Once the shipment is loaded on the plane, estimated delivery is 7-10 business days for the United States, and 7-15 business days for other countries.
• For the Mug product, the domestic U.S. delivery time is 3-7 business days, and international delivery time is 10-15 business days.

• If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Out of the time, we will not be able to cancel/changing your order any more. Requests for returns or exchanges must be made within 12 hours of receiving your order. Personalized items cannot be exchanged as we cannot stock them.

  See more: Return Policy